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  • Arrears monitoring and management

    Learn how to apply arrears policies and procedures, explain communicating and managing relevant policies, and produce realistic and non-elusive 0% arrears target

Course curriculum

  • 1

    Course 4. Maximising returns, optimising growth and caring for clients

    • COURSE INSTRUCTIONS
  • 2

    4.1 Arrears monitoring and management

    • 4.1 INTRODUCTION - Arrears monitoring and management - achieving the elusive zero percent arrears target

    • 4.1 PRESENTATION A
  • 3

    4.2 Untitled chapter

    • 4.2 INTRODUCTION - Fixed tenancy, protection for clients and the property management company, maximizing property owners returns and minimizing the property management company’s loss

    • 4.2 Presentation A

    • 4.2 Quiz A

    • 4.2 Presentation B
  • 4

    4.3 Managing Maintenance

    • 4.3 INTRODUCTION - Managing maintenance - facilitation through communication, managing the process through policy and actions

    • 4.3 PRESENTATION A

    • 4.3 QUIZ A

    • 4.3 PRESENTATION B

    • 4.3 QUIZ B

    • 4.3 PRESENTATION C
  • 5

    4.4 Property assessment inspections

    • 4.4 INTRODUCTION - Property assessment inspections - consistent, frequent and accurate

    • 4.4 PRESENTATION A

    • 4.4 QUIZ A

    • 4.4 PRESENTATION B

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